Delivery & Return
Estimated delivery times specific to your order and location are provided on individual product pages, and vary depending on the location and source of the specific product/s.
Items are made at fulfilment centres located in the EU, the US, the UK, Japan and Australia, and are shipped internationally to all other countries (with some items to the UK, Australia and Japan coming from Europe and the US), with the longest delivery time usually being two weeks. Items are all shipped with tracking.
Items are shipped within 48 hours in the US, UK and Europe, and 72 hours elsewhere. Delivery is within 7 days if the item is shipped from within your national borders, and within 2 weeks if international shipping is involved.
Please note that items are not held in stock and are fabricated on-demand every time an order is placed.
You can therefore expect your order within 2 full weeks, however, on occasions they may take longer (although this is unlikely in most cases).
|Ordering from||Delivery Costs|
|Australia & New Zealand||£20|
Ordering from the UK
Please note - if you are ordering from the UK and your order comes to a total of £135 or more you may be subject to import tax and duties that ANF Merch have no control over. These fees are your responsibility as the consumer.
If the item arrives damaged or with a production error, please send us a photograph of the item as soon as is convenient, and we will send a replacement. Your replacement will be processed and actioned within 48 hours.
We do not replace items ordered in error. However if you contact us within half an hour of making the order, we can cancel and provide a refund.
If there is anything wrong with your item, or it has not arrived for some reason, please make sure you contact us within 25 days. After this number of days products ordered from the site are no longer eligible for replacement or re-shipment.
Returns or replacements for any reason other than faulty items of breakage during transport are not accepted.
Contact firstname.lastname@example.org for enquiries